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Terms Conditions That Actually Make Sense

These terms govern your mybookie account — what you can do, what we expect, and how payments like PayPal, Venmo, and Play+ fit into the picture. Access is available where state law permits, so read this before you open an account.

Applies to all account holdersCovers PayPal, Venmo & Play+ useState-dependent eligibilityUpdated when policies changeContact support for clarifications
mybookie Terms Conditions That Actually Make Sense
HOW WE OPERATE

How mybookie Handles Your Account Under These Terms

These terms aren't just legal text — they describe how we actually run accounts day to day. Identity verification, payment processing through PayPal, Venmo, and Play+, and account security all follow the rules set out here. If you want to know what data we hold, how long we keep it, or how to request changes, the paths below are the right starting points.

Identity Verification We verify every account before processing a withdrawal. You'll need a government-issued ID and may be asked to confirm your payment method — including your PayPal email or Play+ card details.
Data Retention We keep account and transaction records as required by applicable law. That includes deposit history, withdrawal requests, and any identity documents you submitted during verification.
Account Security Your account is protected by password authentication and, where enabled, two-step verification. Never share your login. If you suspect unauthorized access, contact us through live chat immediately.
Requesting Changes To update personal details, request a data summary, or ask us to close your account, reach out via email support with your account ID and the change you need. We process requests in line with our retention policy.
TERMS CONTACT

Questions About These Terms? Reach Us Here

If something in these terms isn't clear — whether it's about your account eligibility, a payment dispute through PayPal or Venmo, or how a restriction applies to your specific state — our support team can walk you through it. We don't do legal advice, but we can explain how our policies work in practice and flag the right path for your situation.

Live Chat Fastest way to get a plain-language explanation of any term. Start a chat from your account dashboard and we'll respond directly.
Email Support Send a detailed question about your account terms, a payment condition, or an eligibility concern and we'll reply with a written answer you can keep.
Account Help Center Our help center covers common terms questions — account restrictions, payment rules for Play+ and Venmo, and state-access conditions — before you need to contact us.

Common Questions About Our Terms

Real questions we get about these terms — answered straight, without the runaround.

Browsing the site is open, but these terms bind you the moment you create an account. That includes before your first deposit, so read them before you get started.

We'll notify you of material changes via your registered email. If you keep using your account after the effective date, that counts as acceptance of the updated terms.

Yes. A completed PayPal or Venmo deposit doesn't override any account-level restriction we've applied. Payment processing and account standing are handled separately under these terms.

Creating or funding an account from a state where our service isn't permitted is a violation of these terms. Access depends on your state's laws, not your payment method or device.

Email our support team with your account ID and a data request. We'll pull together what we hold and respond in line with our retention and data-handling policy.

Any verified balance at the time of closure is eligible for withdrawal through your active payment method — PayPal, Venmo, Play+, or another on-file option — before the account is shut down.
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Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.